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担任英国市场（特别是伦敦）的职业与薪酬分析师。 根据以下个人资料，评估我的潜在薪资和市场价值： • 地点：英国伦敦 • 行业：石油和天然气（Oxy） • 经验：7年 • 当前职位：IT与业务分析师 • 教育背景：计算机科学学士、MBA 当前职位的详细职责：

• 负责ServiceNow ITSM流程，涵盖事件、变更、问题、请求、资产、需求和冲刺管理，支持SLA合规和卓越运营。 • 领导重大事件管理活动，协调跨职能技术团队，管理利益相关者沟通并恢复业务关键服务。 • 通过参与CAB、风险评估、实施规划和实施后审查，影响变更管理治理。 • 编制根本原因分析报告，以识别反复出现的问题、提升服务稳定性并支持持续改进。 • 协调英国和阿尔及利亚业务的IT服务交付，将业务需求转化为切实可行的技术解决方案。 • 使用Microsoft Copilot Studio、OXYGPT、Microsoft Copilot和Lovable交付AI驱动的生产力解决方案。 • 使用Microsoft Power Platform交付Power BI仪表板和自动化业务流程，以改进报告、可见性和运营效率。 • 管理ServiceNow工作流、仪表板、报告和知识管理，以改进服务交付和用户体验。 • 管理Microsoft Entra ID、Active Directory和Microsoft Intune，用于身份、访问和终端管理。 • 负责阿尔及利亚油田员工的IT生命周期，包括入职引导、账户配置、工时表档案创建、访问管理以及按照Oxy政策执行的离职流程。 • 开发并维护SharePoint Online站点，以支持协作、文档管理和业务流程效率。 • 协调伦敦和阿尔及利亚的企业IT基础设施支持，包括数据中心运营、终端生命周期管理、工作场所技术部署和VIP支持。 • 管理Microsoft Teams Rooms、Logitech协作系统和Microsoft 365服务，以交付可靠的混合办公解决方案。 • 按需生成SQL Server报告和Power BI数据可视化，以支持业务决策。 • 为非洲业务交付自动化与报告解决方案，包括安全报告、签证跟踪、在船人员监控和工作许可管理。 • 为企业网络升级、无线接入点更新计划和连接性改进做出贡献，且对运营的干扰降至最低。 • 协调英国和阿尔及利亚办公室从 Microsoft Surface Hub 到 Logitech Teams Rooms 的 AV 现代化改造，改善混合协作。 • 为伦敦办公室和数据中心规划并协调 Lumen 光纤线路安装，提升 WAN 韧性和连接性。 • 支持伦敦数据中心搬迁、遗留基础设施退役，以及使用 ShareGate 从 NetApp 存储到 SharePoint Online 的大规模迁移。 • 主导企业终端生命周期管理，包括高性能工作站的硬件更新、部署和配置。 • 担任阿尔及利亚业务部门的 IT 服务负责人职责，协调业务利益相关方、休斯顿总部、英国运营和全球基础设施团队之间的服务交付。 • 为伦敦和阿尔及利亚团队协调 IT 和技术培训课程，推动知识共享、能力发展和生产力提升。 认证： • AWS Cloud Practitioner • Microsoft Power Platform (PL-200) • CCNA (Routing & Switching) • CCNA (Network Security) • Microsoft Certified Professional • ITIL • Scrum Master • ServiceNow Administrator • AWS Solution Architect（培训中） 请提供： 1. 针对我在伦敦的画像，给出一个现实的薪资范围（基本工资） 2. 按职位级别细分： o IT Business service Analyst 3. 跨行业市场比较（石油与天然气 vs 金融、咨询、科技） 4. 我的认证、MBA 和技术广度对薪资定位的影响 5. 合同/日薪等值以及作为正式职位的对应薪资 6. 根据该画像，判断我目前是薪资偏低、薪资合理，还是高于市场水平 说明： • 使用当前伦敦和英国薪资基准 • 要现实，避免泛泛的范围 • 认识到我的角色结合了业务分析、技术支持、云、基础设施和平台管理 • 提供结构清晰的输出，并使用明确的要点

Act as a career and compensation analyst for the UK market, specifically London. Evaluate my potential salary and market value based on the following profile: • Location: London, UK • Industry: Oil and Gas (Oxy) • Experience: 7 years • Current Role: IT and Business Analyst • Education: BS computer Science, MBA Detailed Responsibilities in Current Role:

• Own ServiceNow ITSM processes across Incident, Change, Problem, Request, Asset, Demand and Sprint Management, supporting SLA compliance and operational excellence. • Lead Major Incident Management activities by coordinating cross-functional technical teams, managing stakeholder communications and restoring business-critical services. • Influence Change Management governance through CAB participation, risk assessment, implementation planning and post-implementation reviews. • Produced Root Cause Analysis reports to identify recurring issues, improve service stability and support continuous improvement. • Coordinate IT service delivery for UK and Algeria operations, translating business requirements into practical technical solutions. • Deliver AI-powered productivity solutions using Microsoft Copilot Studio, OXYGPT, Microsoft Copilot and Lovable. • Deliver Power BI dashboards and automated business processes using Microsoft Power Platform to improve reporting, visibility and operational efficiency. • Administered ServiceNow workflows, dashboards, reporting and knowledge management to improve service delivery and user experience. • Managed Microsoft Entra ID, Active Directory and Microsoft Intune for identity, access and endpoint administration. • Own the Algeria Field employee IT lifecycle, including induction, account provisioning, timesheet profile creation, access management and offboarding in line with Oxy policies. • Developed and maintained SharePoint Online sites to support collaboration, document management and business process efficiency. • Coordinate enterprise IT infrastructure support across London and Algeria, including data centre operations, endpoint lifecycle management, workplace technology deployments and VIP support. • Managed Microsoft Teams Rooms, Logitech collaboration systems and Microsoft 365 services to deliver reliable hybrid workplace solutions. • Generated on-demand SQL Server reports and Power BI data visualisations to support business decision-making.

• Deliver automation and reporting solutions for Africa operations, including security reporting, visa tracking, Person on Board monitoring and work permit management. • Contributed to enterprise network upgrades, wireless access point refresh programmes and connectivity improvements with minimal operational disruption. • Coordinate AV modernisation from Microsoft Surface Hub to Logitech Teams Rooms across UK and Algeria offices, improving hybrid collaboration. • Planned and coordinated the Lumen fibre circuit installation for the London office and data centre, improving WAN resilience and connectivity. • Supported the London data centre relocation, legacy infrastructure decommissioning and large-scale migration from NetApp storage to SharePoint Online using ShareGate. • Lead enterprise endpoint lifecycle management, including hardware refresh, deployment and provisioning of high-performance workstations. • Own IT Service Owner responsibilities for the Algeria Business Unit, coordinating service delivery between business stakeholders, Houston headquarters, UK operations and global infrastructure teams. • Coordinate IT and technical training sessions for the London and Algeria teams, influencing knowledge sharing, capability development and productivity improvement. Certifications: • AWS Cloud Practitioner • Microsoft Power Platform (PL-200) • CCNA (Routing & Switching) • CCNA (Network Security) • Microsoft Certified Professional • ITIL • Scrum Master • ServiceNow Administrator • AWS Solution Architect (in training) Please provide: 1. A realistic salary range for my profile in London (base salary) 2. Breakdown by role level: o IT Business service Analyst 3. Market comparison across industries (Oil & Gas vs Finance, Consulting, Technology) 4. Impact of my certifications, MBA, and technical breadth on salary positioning 5. Contract/day rate equivalent and as permanent role 6. Identify whether I am currently underpaid, fairly paid, or above market based on this profile Instructions: • Use current London and UK salary benchmarks • Be realistic and avoid generic ranges • Recognise that my role combines Business Analysis, Technical Support, Cloud, Infrastructure, and Platform Administration • Provide structured output with clear bullet points